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Most lenders are live in 2-4 weeks. Here's the typical timeline:

• Week 1: Discovery & configuration - map your workflows, loan types, and underwriting criteria
• Week 2: Data migration & integration - connect your existing systems and import historical data
• Week 3: Team training & testing - hands-on training for your team with real loan scenarios
• Week 4: Go-live & support - process your first live loans with dedicated support

Need to move faster? We've deployed in as little as 1 week for urgent situations.

It's optional but recommended. Migrating historical data allows our AI to:

• Train on your specific loan portfolio for more accurate risk scoring
• Provide better benchmarking and portfolio analytics
• Enable comprehensive reporting across your entire lending history

We handle the entire migration process - you just need to provide data exports from your current system. Most lenders migrate 6-24 months of historical loans.

Minimal training required - most teams are productive within hours.

We provide role-specific training:

• Loan Officers (2 hours): Borrower portal, application intake, document upload
• Underwriters (4 hours): AI-assisted underwriting, risk scoring, decision workflows
• Managers (3 hours): Reporting, analytics, policy configuration

All training includes live Q&A, recorded sessions for future reference, and ongoing support via Slack/email.

Yes - we integrate with 50+ popular lending, accounting, and CRM platforms.

Common integrations include:

• Loan Servicing: Mortgage Automator, LendingWise, Nortridge, FICS
• Accounting: QuickBooks, Xero, NetSuite
• CRM: Salesforce, HubSpot, Zoho
• Banking: Plaid, Yodlee for bank verification
• Credit: Experian, Equifax, TransUnion

Don't see your system? We offer custom API integration for enterprise clients.

Our AI extracts data from 100+ document types with 95%+ accuracy.

Supported documents include:

• Financial: Bank statements, tax returns (1040, 1120, 1065), P&L statements, balance sheets
• Credit: Credit reports (all 3 bureaus), FICO scores, payment histories
• Real Estate: Appraisals, purchase agreements, title reports, property inspections
• Identity: Driver's licenses, passports, articles of incorporation, operating agreements
• Loan Docs: Existing loan statements, payoff letters, term sheets

The AI handles PDFs, scanned images, photos, and even handwritten forms.

95%+ accuracy on standard financial documents, improving to 98%+ after training on your data.

Our AI risk scoring:

• Learns from your decisions: The more loans you process, the better it predicts your approval patterns
• Flags outliers: Automatically identifies applications that fall outside your normal criteria
• Explainable results: Every score includes the specific factors that influenced it
• Human oversight: Final decisions always rest with your underwriting team

Accuracy metrics are tracked in real-time on your analytics dashboard.

All asset-based lending products:

• Real Estate: Fix & flip, bridge loans, hard money, DSCR, construction, ground-up, cash-out refi
• Commercial: Equipment financing, invoice factoring, merchant cash advances, inventory financing
• Specialty: Cannabis lending, crypto-backed loans, litigation finance, royalty financing
• Multi-Family: Small balance apartment loans, workforce housing, value-add multifamily

If you lend against an asset (not consumer income), Mentyx supports it. Custom loan types can be configured during implementation.

Bank-grade security with controls designed for SOC 2 Type II alignment.

Security measures include:

• Encryption: AES-256 encryption at rest, TLS 1.3 in transit
• Access Control: Multi-factor authentication (MFA), role-based permissions, IP whitelisting
• Infrastructure: Hosted on AWS with industry-standard encryption, redundant backups, and high availability
• Monitoring: 24/7 security monitoring, automated threat detection, intrusion prevention
• Compliance: Controls designed for SOC 2 Type II alignment and GDPR-conscious data handling

We maintain complete audit trails of all data access and system changes.

Yes - complete audit trails for every action and decision.

We track and log:

• All user actions (who did what, when)
• Document access and modifications
• Underwriting decisions and overrides
• Policy changes and approvals
• System configuration changes
• Data exports and report generation

Audit logs are immutable, timestamped, and retained for 7 years. Perfect for regulatory exams and investor due diligence.

Yes - we offer on-premise and private cloud deployment for enterprise clients.

Deployment options:

• SaaS (Standard): Hosted by Mentyx on AWS, fastest implementation
• Private Cloud: Dedicated AWS instance in your VPC, full data isolation
• On-Premise: Installed on your infrastructure, complete control

On-premise and private cloud require enterprise licenses. Contact us for custom deployment options.

Flexible pricing based on your loan volume and feature needs.

Pricing models:

• Per-loan: Pay only for loans processed (best for under 50 loans/month)
• Monthly subscription: Flat fee based on user count and volume (best for 50-200 loans/month)
• Enterprise: Custom pricing for high-volume lenders (200+ loans/month)

All plans include unlimited document processing, API access, and standard support. No hidden fees or long-term contracts.

Schedule a demo for a personalized quote based on your needs.

We offer personalized proof-of-concepts tailored to your specific use case.

Rather than a generic trial, we provide:

• Custom demo: See Mentyx configured with your loan types and workflows
• Pilot program: Process 10-20 of your real loans through the platform
• ROI analysis: Calculate exact time and cost savings based on your data

This approach ensures you see real value before committing. Schedule a demo to get started.

Average ROI is 340% in the first year, with 3-6 month payback period.

Savings come from:

• Labor reduction: 60% less time per loan = fewer underwriters needed as you scale
• Error prevention: 90% fewer document errors = less rework and compliance issues
• Speed wins: Faster decisions = more deals won vs competitors
• Scale efficiency: Handle 2-3x volume without adding headcount

Use our ROI calculator to see your specific savings potential.

Dedicated support via email, Slack, and phone.

Support tiers:

• Standard (included): Email/Slack support, 24-hour response time, knowledge base access
• Priority: Phone support, 4-hour response time, dedicated account manager
• Enterprise: 24/7 support, 1-hour response time, dedicated Slack channel, quarterly business reviews

All customers get free implementation support, training, and ongoing platform updates.

Absolutely - our platform scales from 10 to 10,000+ loans per month.

We currently power lenders processing:

• $50M to $2B+ in annual loan volume
• 3 to 500+ team members
• Single office to multi-state operations with 20+ affiliates

Our infrastructure auto-scales based on your volume, so you never outgrow the platform.